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Frequently Asked Questions
How long should I expect to wait to receive my rebate once my rebate submission has been submitted?
- Please refer to the specific terms and conditions for each offer to obtain this information. It may take up to 8 weeks to receive your rebate.
Where can I see the status of my rebate?
- You can visit <a href='https://apfco.com/Secured/RB9803WLookup' target='_blank'>Castrol Rebate Tracking</a> to view the status of your rebate. Please allow 24-48 hours after rebate submission for an updated status.
Will rebate offer(s) expire?
- Yes. Each specific rebate program will have a set time frame wherein you may participate in the offer. Please refer to the specific terms and conditions for each offer to obtain this information.
Can I mail in a rebate request?
- Please refer to the terms of the individual offer.
Can I submit more than (1) rebate per web submission?
- Usually, no. Please refer to the specific terms and conditions for each offer to obtain this information. Multiple submissions are not allowed for same rebate or offer per individual, family, or street address, unless mentioned in specific offer terms and conditions.
Can I participate in multiple offerings?
- Yes, as long as you have complied with each offerings purchase requirements and each valid purchase is made during different transactions. However, you may only submit one (1) redemption per each web submission within the allowable timeframe per offer. Same invoice cannot be used for multiple rebate or offer submissions.
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